Privacy Policy

Announcement

 Your privacy is important to you and therefore, it is important to Gemini BioProducts LLC. This Commercial Data Privacy Statement, referred to throughout as the Privacy Statement, provides three important pieces of information:

  1. How GeminiBio collects personal data from you;
  2. What personal data GeminiBio collects from you through our interactions with you or through our marketing of products and services to you, whether directly or through our affiliated companies; and 
  3. How we use that personal data.

 

  1. This Privacy Policy relates to information collected online and offline by Gemini BioProducts LLC, (“GeminiBio”, “Company,” “we” or “us” or “our”), including through your use of the GeminiBio websites at www.geminibio.com and any subdomains, services, and information available thereon.

The term “personal data” is used in this Privacy Statement to refer to any information that can be used, alone or in combination with other information, to identify an individual. “You” and “Your” means the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable. You may also provide information to us when you communicate electronically with us or meet us in person, such as webinars, trainings, or business conferences, and this Privacy Policy relates to such information as well. 

GeminiBio offers many products and services so we can be a trusted partner to you, supporting your goals by empowering cell culture and process liquid workflows for the global life sciences industries. This Privacy Statement applies to GeminiBio’s interactions with you, the products and services described in this Privacy Statement, and other GeminiBio products and services that display this Privacy Statement.

You should carefully read this Privacy Policy. We use Your Personally Identifiable Information to provide and improve the Site. By using the Sites, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site.

How We Collect Personal Data

GeminiBio collects personal data from you so that we can operate effectively and provide you the best services and products. Some of this data is directly provided by you, such as when you create an account on our websites or our mobile applications, when you browse or order products or services through our websites, when you interact with our customer contact center or our sales representatives, when you order products or services on your own behalf or on behalf of your organization, respond to our electronic and Internet marketing campaigns, newsletters, and promotional campaigns, when you complete content submission for literature, information, or support, register for webinars and when you respond to satisfaction surveys.

Personally identifiable information may include but is not limited to: email address; first name and last name; title; organization name; organization industry or business type; phone numbers; address, state, province, ZIP/postal code, city, country; Visitor Data and payment data.    

We also collect some personal data by recording how you interact with us by using different technologies, such as through small text files (cookies) stored on your device(s) and by collecting your personal ordering history to better predict the products and services that you might purchase in the future.

We also obtain certain personal data from third parties. Those third parties include:

  • Social networks when you follow, like, connect, or otherwise engage with our presence on different social media platforms;
  • Shipping, transport, customs, freight‐forwarding and other logistics companies, distributors, sub‐distributors and other channel partners, suppliers, vendors, third parties that verify or supply credit, location, or address information;
  • Payment processors.
  • Service providers, including Internet service providers, that provide us with your IP address, their identifying information, browser type, operating system and language, referring and exit pages, uniform resource locators, date and time, amount of time spent on particular pages, the sections of our websites that you visit, number of links you click while on our websites, and the search terms that you use;
  • Suppliers and other business with which we offer co‐branded or other services, or engage in joint marketing activities;  
  • Publicly available sources such as open government databases or other personal data in the public domain.

What Information About Me is Collected (Including Cookies)

Visitor Data

“Visitor Data” refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself, from any device that can access the Site, such as a computer, a mobile device, or a digital tablet.   Visitor Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), location information inferred from an IP address, browser type, browser version, internet service provider, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Additionally, when You access the Site by or through a mobile device, We may collect certain Visitor Data automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Cookies or Other Tracking Technologies 

We may collect information, including Visitor Data, using “cookies” and other tracking technologies.

“Cookies” are small text files that can be placed on your computer or mobile device in order to identify your web browser and the activities of your computer on the Site and other websites. Cookies can be used in the following ways to personalize your experience on the Site  

  • Storing your preferences and settings. Settings that enable our websites to operate correctly or that maintain your preferences over time may be stored on your computer or other device. For example, we save preferences, such as language and browser settings, so those do not have to be reset each time you return to our website. If you opt out of interest‐based marketing, we store your opt‐out preference in a cookie on your device.
  • Sign‐in and authentication. When you sign into a website using your account, we store unique identifiers on your device so you can move from page to page within the website without having to sign in again on each page. You may also be able to save your sign‐in information, so you do not have to sign in each time you return to the website.
  • Security. We use cookies to improve the security of our websites and services.
  • Storing information, you provide. When you provide information, or add products to a shopping cart, we store the data in a cookie to remember the products and information you have added.
  • Analytics. To provide our products and services, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page and to develop other statistics about the operations of our products. This includes cookies from GeminiBio and from third‐ party analytics providers.
  • Performance. We use cookies for load balancing to ensure that websites remain functional.

In addition to the cookies GeminiBio sets when you visit our websites, third parties may also set cookies when you visit our websites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics.

How to Control Cookies

You do not have to accept cookies to use the Site. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. However, if you reject cookies, certain features of our websites and your ability to purchase or browse products depend on cookies. Please be aware that if you choose to refuse all cookies, you may not be able to sign in or use certain features, and preferences that are dependent on cookies may be lost and you may experience some loss of convenience.   Also, some third-party service platforms may place cookies on your computer or mobile device. If you would like to disable “third party” cookies, you may be able to turn them off by going to the third party’s website.  This Privacy Policy does not govern the use of cookies or web beacons or the use of your information by such third-party websites or services.

We may use third-party Site providers to monitor and analyze the use of our Site, including:

Children’s Privacy

Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. By providing information to GeminiBio, you represent that you are 18 years of age or older. We encourage parents and legal guardians to monitor their children’s Internet usage. If you have reason to believe that a child under the age of thirteen has provided personal information to us, please contact us at  info@geminibio.com. If we become aware that We have collected Personally Identifiable Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.    

What Do We Do with the Information Collected?

GeminiBio may use Personally Identifiable Information for the following two purposes:

  1. to operate our business and provide you with the products and services we offer, and you purchase; and
  2. to communicate with you, including through our efforts to promote, educate and make you aware of our business, products, and services.

In carrying out these purposes, we use the personal data that we collect to provide you with a better customer experience and to provide you with access to our products and services. For example, if you are logged into your account and browse certain types of sera or our services for process liquids, we can use that information and other information associated with your account to make recommendations or inform you when new products that you may be interested in are available. We may also use the information provided about the products you viewed on our website to our sales personnel so they can determine if you are interested in purchasing those products.

Providing and improving our products and services. We use data to provide and improve the products and services that we offer and to perform operations that are essential to our business. This includes sourcing, manufacturing, and distributing the products, maintaining and improving the performance of the products, developing new products, conducting research, providing customer support, and developing and improving services. Examples of such uses include the following:

  • Providing products and services. We use data to carry out your transactions with us and to provide our products and services to you.
  • Customer support. We use data to answer inquiries for products or services, provide required regulatory information, and provide other customer support services.
  • Product and service improvement. We use data to improve the performance of our products and services and to develop new products and services.  
  • Business operations. We use data to develop, aggregate, and analyze information so we can operate and make informed decisions about our business.

Communications. We use the data that we collect from you to communicate with you and personalize our communications with you. For example, we may contact you by e‐mail or other means to remind you that you placed products in your online shopping cart and those products are ready for purchase, to notify you when a product that you frequently purchase has been updated or improved or when we have special pricing on products you have shown an interest in, to update you on the status of your order, to invite you to participate in a survey, or to send you a publication relevant to your areas of professional interest.

Marketing. We use data we collect through our business interactions with you and through our websites to market products and services. For example:

  • We may use your data to select and deliver additional information about products and services that you might be interested in.
  • We may share aggregated and anonymous data we collect with third parties to help us analyze product and service purchases so we can more effectively market products that you may want to purchase.

The marketing and promotional items that you see may be selected based on data we have collected about you, such as your professional interests, your transactions, or the content you view while logged into our websites. For example, if you are interested in stem cell research, we may stem cell research products to you.

How Long Do We Retain Your Data?

We retain personal data for as long as necessary to provide the products and services and fulfill the transactions you have requested. We will also retain data for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Actual retention periods can vary significantly based on the needs for different data types in the context of different products and services. The criteria used to determine the retention periods include:

  • We evaluate the need to maintain our products, especially products used in regulated industries, and services and maintain appropriate business and financial records. This is the general rule that establishes the baseline for most data retention periods.
  • Legal, contractual, or similar obligations to retain the data, including mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation.

In many cases, we maintain the data until you actively delete it or until deletion is permitted by our records retention policies.

 

Where Could Your Personally Identifiable Information Be Transferred?

Personal data collected by GeminiBio may be processed in western US with redundancies in data centers in eastern US.  The storage location(s) are chosen to operate efficiently, to improve performance, and to create redundancies to protect the data in the event of an outage or other problem.

Upon request to info@geminibio.com we will provide you with confirmation as to whether we are processing your personal data, and have the data communicated to you within a reasonable time. You have the right to access, correct, amend, or delete your personal data where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond to your inquiries and requests.  

We provide an individual with the opportunity to opt-out before we share your personal data with third parties other than our agents, or before we use it for a purpose materially different from which it was originally collected or subsequently authorized. To request to limit the disclosure of such personal data, please submit a written request to info@geminibio.com.

We will not disclose your sensitive personal data to any third party without first obtaining your opt-in consent and shall also obtain your opt-in consent before we use sensitive data for a purpose other than which it was originally collected or subsequently authorized.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal data to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

GeminiBio commits to resolve complaints about your privacy and our collection or use of your personal data transferred to the United States pursuant to applicable law.  

Is Your Personally Identifiable Information Secure?

GeminiBio wants your information to remain secure. We strive to provide transmission of your personally identifiable information from your computer or mobile device to our servers through techniques that are consistent with commercially reasonable standards and to employ administrative, physical, and electronic measures designed to protect Your Personally Identifiable Information from unauthorized access. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential data (such as a credit card number) over the Internet, we protect it using measures required by the Payment Card Industry Data Security Standard. Our websites use SSL or TLS encryption for the protection of the transmission of confidential information and personal data. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon (or a similar indicator, depending on the browser you choose to use) is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the information you transfer to via our websites cannot be read by third parties.

Once the data that we obtain from third parties is received in our systems, it is treated the same way that we treat data that we collect directly from you, and according to any restrictions or special circumstances required by those third parties.

Notwithstanding the above, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect Your Personally Identifiable Information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk. 

When Does GeminiBio Disclose Information to Third Parties?

Business Transactions

If GeminiBio is involved in a merger, acquisition or asset sale, Your Personally Identifiable Information may be transferred. We will provide notice before Your Personally Identifiable Information is transferred and becomes subject to a different Privacy Policy.

Laws

GeminiBio may disclose Your Personally Identifiable Information if we believe in good faith that we are required to do so to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, lawful requests by public authorities, including to meet national security or law enforcement requirements, or other valid legal process. 

Other Legal Rights and Requirements

The Company may disclose Your Personally Identifiable Information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Site
  • Protect the personal safety of Users of the Site or the public
  • Protect against legal liability

 

Service Providers

The Service Providers we use may have access to Your Personally Identifiable Information. These third-party vendors collect, store, use, process, and transfer information in accordance with their Privacy Policies.

Analytics

We may use third-party Site providers to monitor and analyze the use of our Site. A list of those providers are contained in the cookies section above. 

Email Marketing

We may use Your Personally Identifiable Information to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Remarketing Services

The Company uses remarketing services to advertise to You after You accessed or visited our Site. We and our third-party vendors use cookies and other technologies to help Us recognize Your Device and understand how You use our Site.  This allows us to improve our site to reflect your interests and serve you advertisements that are likely to be of more interest to you.

These third-party vendors collect, store, use, process, and transfer information in accordance with their Privacy Policies and to enable Us to:

  • Measure and analyze traffic and browsing activity on Our Site
  • Show advertisements for our products and/or services to you on third-party websites or apps
  • Measure and analyze the performance of advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.

We may share information collected on our Site with third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.

The third-party vendors We use for remarketing are:

Facebook Fan Page

Facebook Page is a public profile named GeminiBio specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/GemBio

As operator of the Facebook Page https://www.facebook.com/GemBio, the Company and the operator of the social network Facebook are Joint Controllers for purposes of GDPR.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Page, among other things. These terms are mostly based on the Facebook Terms of Site: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personally Identifiable Information or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

We may obtain anonymized statistical data about Our users from Facebook. For this purpose, Facebook places a Cookie on the device of the user visiting our Facebook Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation

What About the Links to Other Websites?

Our Site may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

How Will I Know If There Are Any Changes to This Privacy Policy?

We may revise this Privacy Policy from time to time.  We will not make changes that result in significant additional uses or disclosures of your personally identifiable information without allowing you to “opt in” to such changes. We may also make non-significant changes to this Privacy Policy that generally will not significantly affect our use of Your Personally Identifiable Information, for which your opt-in is not required. We encourage you to check this page periodically for any changes. If any non-significant changes to this Privacy Policy are unacceptable to you, you must immediately contact us and, until the issue is resolved, stop using the Site. Your continued use of the Site following the posting of non-significant changes to this Privacy Policy constitutes your acceptance of those changes.

Who Do I Contact If I Have Questions About This Privacy Policy?

If you have any questions about this Privacy Policy, you can contact us:

General Data Protection Regulation (“GDPR”) Privacy Policy

This privacy notice section is for European Union (“EU”), European Economic Area (“EEA”), United Kingdom (“UK”) citizens and residents and supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the EU, EEA, or the UK.

Legal Basis for Processing Personally Identifiable Information under GDPR

For the purposes of GDPR, Personally Identifiable Information means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity. We may process Your Personally Identifiable Information under the following conditions:

  • Consent: You have given Your consent for processing Personally Identifiable Information for one or more specific purposes.
  • Performance of a contract: Provision of Personally Identifiable Information is necessary to provide the Site and related services, provide customer support and personalized features and to protect the safety and security of the Site, or for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personally Identifiable Information is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personally Identifiable Information is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personally Identifiable Information is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personally Identifiable Information is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and whether the provision of Personally Identifiable Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personally Identifiable Information and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, EEA, or UK, to:

  • Request access to Your Personally Identifiable Information. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personally Identifiable Information directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personally Identifiable Information We hold about You.
  • Request correction of the Personally Identifiable Information that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personally Identifiable Information. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about your situation, which makes you want to object to our processing of your Personally Identifiable Information on this ground. You also have the right to object where we are processing Your Personally Identifiable Information for direct marketing purposes.
  • Request erasure of Your Personally Identifiable Information. You have the right to ask Us to delete or remove Personally Identifiable Information when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personally Identifiable Information. We will provide to You, or to a third-party You have chosen, Your Personally Identifiable Information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personally Identifiable Information. If You withdraw Your consent, we may not be able to provide You with access to certain specific functionalities of the Site.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation, and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personally Identifiable Information. For more information, if You are in the EEA or UK, please contact Your local data protection authority.

California Consumer Privacy Act (“CCPA”) Privacy Policy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

For the purposes of the CCPA, Personally Identifiable Information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You, the Consumer. For the purpose of the CCPA, the term “Consumer” means a natural person who is a California resident. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by us but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

  • Category A: Identifiers.

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
Collected: Yes.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

Collected: Yes.

  • Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Collected: No.

  • Category D: Commercial information.

Examples: Records and history of products or services purchased or considered.
Collected: Yes

  • Category E: Biometric information.

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No.

  • Category F: Internet or other similar network activity.

Examples: Interaction with our Site or advertisement.

Collected: Yes.

  • Category G: Geolocation data.

Examples: Approximate physical location.

Collected: Yes.

  • Category H: Sensory data.

Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
Collected: No.

  • Category I: Professional or employment-related information.

Examples: Current or past job history or performance evaluations.

Collected: Yes

  • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
Collected: No.

  • Category K: Inferences drawn from other personal information.

Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: No.

Under CCPA, personal information does not include:

  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA’s scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Site, preferences You express or provide through our Site.
  • Indirectly from You. For example, from observing Your activity on our Site.
  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Site.
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Site, third-party vendors to deliver targeted advertising to You, or other third-party vendors that We use to provide the Site to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:

  • To operate our Site and provide You with our Site.
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Site.
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Site, We will use that personal information to respond to Your inquiry.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your Personally Identifiable Information or as otherwise set forth in the CCPA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For the purpose of the CCPA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California. 

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sale of Personal Information

As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for valuable consideration. This means that We may have received a benefit in return for sharing personal information, but not necessarily a monetary benefit. Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. Depending on how you use the Site, we may share the following categories of information for such interest-based advertising, which may be considered a “sale” as defined by the CCPA: 

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category F: Internet or other similar network activity

Share of Personal Information

We may share Your Personally Identifiable Information identified in the above categories with the following categories of third parties:

  • Service Providers
  • Our affiliates
  • Our business partners
  • Third party vendors to whom You or Your agents authorize Us to disclose Your Personally Identifiable Information in connection with products or services We provide to You

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Site, although certain third-party websites that we link to may do so. By providing information to GeminiBio, you represent that you are 18 years of age or older. These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children’s Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact us at info@geminibio.com.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, you have the following rights:

  • The right to notice. You have the right to be notified which categories of Personally Identifiable Information are being collected and the purposes for which the Personally Identifiable Information is being used.
  • The right to request. Under CCPA, you have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm your request, we will disclose to You:
    • The categories of personal information we collected about you
    • The categories of sources for the personal information we collected about you
    • Our business or commercial purpose for collecting or selling that personal information
    • The categories of third parties with whom we share that personal information
    • The specific pieces of personal information we collected about you
    • If we sold Your Personally Identifiable Information or disclosed Your Personally Identifiable Information for a business purpose, we will disclose to you:
      • The categories of personal information categories sold
      • The categories of personal information categories disclosed
  • The right to say no to the sale of Personally Identifiable Information (opt-out). You have the right to direct Us to not sell Your Personally Identifiable Information. To submit an opt-out request please contact Us.
  • The right to delete Personally Identifiable Information. You have the right to request the deletion of Your Personally Identifiable Information, subject to certain exceptions. Once We receive and confirm your request, we will delete (and direct Our Service Providers to delete) Your Personally Identifiable Information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Do Not Sell My Personal Information

You have the right to opt-out of the sale of your Personally Identifiable Information. Once We receive and confirm a verifiable consumer request from you, we will stop selling Your Personally Identifiable Information. To exercise your right to opt-out, please contact us at info@geminibio.com.

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Site that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your Personally Identifiable Information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Site:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps you use to serve You ads that are targeted to Your interests:

  • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
  • “Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, you can contact Us:

 

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your Personally Identifiable Information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if we cannot:

  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, we will select a format to provide Your Personally Identifiable Information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

“Do Not Track” Policy as Required by California Online Privacy Protection Act (CalOPPA)

Do Not Track (“DNT”) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites. Our Site does not respond to Do Not Track signals.

However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, you can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

How to Contact Us

If you have a privacy concern, complaint, or a question for GeminiBio, please contact us via e‐mail at info@geminibio.com. We will respond to questions or concerns or notify you that we need an extension of time to act on your request without undue delay and in any event.

Our mailing address is GeminiBio, 920 Stillwater Rd, Ste 130, West Sacramento, CA 95605 USA. Telephone: (1) 800-543-6464.