Biotech Strategic Account Manager – NW
Remote (No Cal, OR, WA, and UT)


Position: Biotech Strategic Account Manager – NW

Department: Commercial

FLSA Status: Exempt      

Reports to: CCO

Grade/Level: Salary

Job Status: Full Time

Work Schedule: Full time

Positions Supervised: None

Location: Remote

Company Profile

Founded in 1985, GeminiBio serves the global biotechnology industry, from basic research to commercial production, with a focus on helping our customers accelerate the development of life-enhancing biotherapeutics.


The company focuses on producing cell culture products, instruments, and solutions that help customers streamline their discovery, development, and production processes, and by making custom cGMP bioprocess liquids that radically simplify customers’ manufacturing workflows – regardless of batch size.


Located in West Sacramento, California, GeminiBio has two manufacturing facilities, comprising a total of 57,000 square feet. To meet the stringent needs of biotechnology research and production customers, the company’s cell culture sera and bioprocess liquid manufacturing facilities are segregated between animal origin-free cGMP manufacturing and animal component cGMP manufacturing. GeminiBio is an ISO 13485 certified, FDA registered Class 1 Medical Device Manufacturer, aligned with 21 CFR Part 820.


Position Summary

The Biotech Strategic Account Manager oversees the overall sales objectives, goals and revenue of all the sales into Biotech’s within the Northwest territory (No Cal, OR, WA, and UT)


Essential Functions

  • Drive revenue growth through focus on biotech, biopharma, and CDMO’s.
  • Utilize penetrate and radiate account management strategy across key target functional groups, process development, R&D, and manufacturing.
  • Develop and maintain appropriate knowledge of all products, business strategies, sales tools, and pricing policies, as they relate to the territory.
  • Develop and maintain strong customer connections at various levels in the customer organization.
  • Maintain thorough and accurate records of all activities in Salesforce.
  • Work as part of a team with internal resources.  Communicate with project managers, quality personnel and customer service to ensure a smooth customer experience.
  • Conduct technical seminars and product demonstrations as appropriate.
  • Represent Gemini Bio-Products at exhibitions and conferences and where necessary give presentations.
  • Maintain consistent customer contact for on-going sales of reagents, consumables, service contracts, additional equipment, as well as finding new sales prospects from existing users.
  • Assist in follow-up of existing users to assure a high level of customer satisfaction.
  • Provide regular reports to management of sales activities, status of sales leads, and projected monthly sales with key in month opportunities.
  • Effectively work with distribution and channel partners to accelerate growth.

Core Competencies

  • Customer Centric
    • Consistently aware of how work product impacts customer value and experience and works with intensity to optimize customer value and experience.  Able to identify barriers and inefficiencies impacting customer value.
  • Effective Teamwork
    • Keen ability to collaborate with a diverse set of colleagues – often under pressure – to accomplish business objectives and deliver customer value.  Able to identify – and correct – the issues degrading the success of teams.
  • Personal Leadership
    • Consistently delivers high-quality individual results, and when problems are encountered, able to be self-reflective and identify new ways of working to accomplish individual objectives.  Strong level of personal accountability.  Invests time and energy into professional development. Routinely takes the initiative to solve challenges and capitalize on business opportunities.
  • Planning and Organizing
    • Able to clearly identify the work that needs to be done and the order in which the work needs to be completed to generate the desired result.  Consistently able to foresee challenges and barriers to success and then effectively develops – and implements – actions to accomplish objectives.
  • Effective Communications
    • Able to organize thoughts to communicate to colleagues concisely and accurately and, as needed, management.  Oral and written communications are professional and appropriate for the setting and the audience.

Company Values

  • Integrity
    • Doing the right thing – the first time. Honoring and keeping commitments.
  • Intensity
    • Working with speed and focus to deliver the highest quality results – on time.
  • Involvement
    • Embracing unique perspectives and treating others with dignity and respect.
  • Innovation
    • Biased to improve processes and products to better serve customers and improve workflows.

Required Skills and Experience:

  • Bachelor Science in biology, bio-engineering or related field with a minimum of 2 years lab bench experience in a research laboratory is preferred but not required. 
  • 5+ years of direct sales experience in the life science or related field.
  • Established region knowledge and key account contacts in biotech, biopharma and CMO/CRO accounts within your region.
  • Possess a hunter mentality with a proven track record of driving lead generation through leveraging next generation techniques (ie mining of LinkedIn, NIH grant/clinical-trial databases).
  • Highly degree of knowledge of the life science industry.
  • Experience selling into regulated markets.
  • Excellent communication skills, SFDC, Excel, Word and PowerPoint
  • Knowledge and demonstration of SPIN based selling.
  • Creative, highly motivated self-starter with good insight and problem-solving skills, and highly able to effectively coordinate multiple tasks and projects.


Benefits and Compensation


Environmental Elements & Physical Demands



Gemini Bio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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