General information

Orders are often shipped same day (Monday through Thursday), provided they are received and entered prior to 1:00pm Pacific Time. To avoid problems arising from unattended deliveries, we routinely schedule frozen/refrigerated product to ship on Monday through Wednesday. Heat-inactivated product orders require an additional two days to process.

All shipments are FOB origin, freight pre-paid and added to the invoice. Title to items good purchased passes to the buyer upon delivery of items to the carrier.

All products are routinely shipped overnight, unless otherwise prearranged. 

Frozen products are packed in insulated cartons and shipped on dry ice. A dry ice charge of $25 per carton will be added to the invoice. Refrigerated products are packed, insulated and shipped on ice packs. Dry products are shipped at room temperature.