A Letter to our Customers
Our Role and Responsibility in Navigating COVID-19
During this time of unprecedented uncertainty, all of us here at Gemini Bio are concerned about the safety and well-being of our families, friends, colleagues, customers and suppliers.
Our hearts are with those who have been affected personally by the outbreak of coronavirus (COVID-19), as well as the many communities around the world that are facing extreme measures in the attempt to slow its spread.
In today’s challenging environment, we want to provide you more information as to how we are addressing business continuity. Here at Gemini Bio, we understand how critical we are to your success and want you to be assured that we are taking every precaution to ensure the safety of our employees while minimizing the disruption to our customers. Gemini Bio remains open and can supply materials as needed. As part of our business continuity and security of supply plans, we maintain a high level of critical inventory and have strong supply chains in place to support you. Provided logistics services remain uninterrupted, we will continue to ship product from our facility.
We recognize this is an evolving situation and continue to monitor federal, state, and local government as well as other global health organization guidance and recommendations to take the actions necessary to curtail the spread of the virus. We will notify you of any changes and the potential impacts it may have on our ability to address your needs.
The safety of our employees and the quality of our products continue to be a focus at Gemini Bio. We will remain vigilant in our actions and are hopeful that things will improve soon. As we go forward, we will be sure to keep you updated, and know that we always value your questions, ideas and feedback.
Chief Operating Officer